Getting Started with the Brandworx AI Platform

Michael Dillon
Written by Michael DillonLast updated 5 hours ago

Your All-In-One Marketing, Automation & Growth Platform

Welcome to BrandWorx AI β€” your centralized platform for marketing, sales, automation, and client communication. BrandWorx AI is designed to help you attract more leads, convert them into customers, and manage your entire growth engine from one place.

This guide will walk you through what BrandWorx AI is, what you can do with it, and how to get started quickly.


What Is BrandWorx AI?

BrandWorx AI is an all-in-one business growth platform powered by advanced automation and AI tools. It replaces the need for multiple disconnected apps by bringing everything together under one login.

With BrandWorx AI, you can:

  • Capture and manage leads

  • Automate follow-ups via SMS, email, and voice

  • Build funnels, landing pages, and websites

  • Manage conversations in one unified inbox

  • Track pipelines and sales opportunities

  • Schedule appointments and calendars

  • Use AI tools to save time and increase conversions

  • Manage clients, accounts, and reporting (if applicable to your plan)


What’s Included in BrandWorx AI?

Depending on your plan and permissions, your account may include:

πŸ“₯ Lead Management & CRM

  • Centralized contact database

  • Custom fields, tags, and smart lists

  • Opportunity pipelines to track deals

πŸ’¬ Unified Conversations

  • SMS, email, Facebook Messenger, and more in one inbox

  • Assign conversations to team members

  • Internal notes and conversation history

πŸ€– Automations & Workflows

  • Automated follow-ups for new leads

  • Missed-call text back

  • Appointment reminders

  • Nurture sequences and reactivation campaigns

🌐 Funnels, Pages & Forms

  • Drag-and-drop funnel and page builder

  • Embedded forms and surveys

  • Conversion tracking

πŸ“… Calendars & Scheduling

  • Book appointments automatically

  • Sync with Google Calendar

  • Set availability, buffers, and reminders

πŸ“Š Reporting & Analytics

  • Track leads, conversions, and pipeline value

  • Campaign performance insights

  • ROI visibility (where enabled)


Getting Started: Step-by-Step

Step 1: Log In to Your Account

Use the login link provided in your welcome email and enter your credentials.
πŸ‘‰ Tip: Bookmark your login page for quick access.


Step 2: Complete Your Account Settings

Navigate to Settings and review:

  • Business name & contact information

  • Time zone

  • Email and phone number configuration

  • Domain or branding settings (if applicable)

This ensures automations and communications work correctly.


Step 3: Connect Your Communication Channels

To fully use BrandWorx AI, connect at least one outbound channel:

  • Phone number (for SMS & calls)

  • Email service

  • Facebook or other integrations (optional)

These connections power your automations and conversations.


Step 4: Import or Add Contacts

You can:

  • Manually add contacts

  • Import a CSV file

  • Capture new leads through forms, funnels, or integrations

Once contacts are in the system, you can tag them, assign them to pipelines, and automate follow-ups.


Step 5: Activate Automations

Check for pre-built workflows included in your account, such as:

  • New lead follow-up

  • Appointment reminders

  • Missed-call text back

Turn them on and customize messaging to match your brand voice.


Step 6: Book or Capture Your First Lead

  • Share a booking link

  • Embed a form on your website

  • Launch a funnel or campaign

Once a lead comes in, BrandWorx AI handles the follow-up automatically.


Best Practices for Success

  • βœ… Start simple β€” activate core automations first

  • βœ… Keep your contact data clean with tags and pipelines

  • βœ… Monitor conversations daily

  • βœ… Review reporting weekly

  • βœ… Customize messages to sound human, not robotic


Need Help?

We’ve got you covered.

  • Browse additional articles in this knowledge base

  • Watch step-by-step tutorials (if provided)

  • Contact our support team for assistance

You don’t need to master everything at once β€” BrandWorx AI grows with you.


You’re Ready to Build πŸš€

BrandWorx AI is built to help you save time, close more deals, and scale with confidence. Start with the basics, stay consistent, and let automation do the heavy lifting.

Welcome to BrandWorx AI β€” let’s grow.


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